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Privacy Policy

Last updated: April 28, 2023

Introduction

At GetPay Services, a division of Sitio Uno Inc (registered in Miami, FL), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment processing services and website. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal identifiers such as name, address, email address, phone number, and government-issued identification
  • Financial information such as bank account details, credit card information, and transaction history
  • Business information such as company name, business type, and tax identification numbers
  • Technical information such as IP address, browser type, device information, and cookies
  • Usage information such as pages visited, features used, and time spent on our platform

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related notifications
  • Complying with legal and regulatory requirements, including KYC, AML, and MSB regulations
  • Detecting and preventing fraud, unauthorized transactions, and other illegal activities
  • Communicating with you about your account, updates to our services, and promotional offers
  • Analyzing usage patterns to enhance user experience and develop new features
  • Resolving disputes and troubleshooting problems

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processors, cloud storage providers, and customer support services
  • With financial institutions and payment networks to process transactions
  • With regulatory authorities, law enforcement agencies, and other third parties as required by law or to protect our rights and interests
  • With business partners and affiliates who offer products or services jointly with us
  • In connection with a merger, acquisition, or sale of all or a portion of our assets

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information under certain circumstances
  • The right to restrict or object to the processing of your personal information
  • The right to data portability (receiving a copy of your personal information in a structured, commonly used format)
  • The right to withdraw consent at any time, where processing is based on consent

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Third-Party Links

Our services may contain links to third-party websites and services that are not owned or controlled by GetPay Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@getpay.services or +1 (415) 9435393.